Retail Services

Our Volunteers:

  • Greet patients and visitors and provide directions through the hospital when required
  • Provide courteous customer service 
  • Plan window and shelf displays and rotate items for seasonal and special events
  • Use modern, up-to-date equipment including cash registers and debit machines
  • Sell HELPP Lottery tickets 

The Retail Sales Program is a major fundraising initiative to help support hospital equipment, programs and services.

Retail Services We Offer

Aroma Café

Staffed by volunteers, the cafe offers an assortment of food and drink items plus books for patients and visitors.

HELPP Lottery

This lottery, also known as Hospital Equipment Lottery Program for People, is used to purchase equipment for the hospital.

Tuck Shop

Staffed by volunteers, the shop offers an assortment of food and drink items plus hygiene products for patients and visitors.

Opportunity Shop

Volunteers manage the thrift store and the revenue is used to assist with the purchase of hospital equipment.

Gift Shop

Located in Tuck Shop: Staffed by volunteers, the shop offers items that are carefully selected for patients.

F.A.Q

What kind of things do you buy from the revenue you generate at your retail outlets?

Sometimes patients come to the hospital without personal care products or personal hygiene products. Our Helping Hands volunteer replenishes the stock of these items which can include tooth brushes, toothpaste, hair brushes, socks and underwear. We also supply games, puzzles, magazines and the like for patients who are undergoing rehab or behavioural transitions to assist with their recovery.

The Auxiliary also supports the hospital by donating larger sums to the Belleville General Hospital Foundation for the hospital’s capital needs. Most recently we donated $100,000 for the Fracture Clinic. We don’t compete with the Foundation but can help them out as they’re tasked with supporting the capital needs of BGH.

And the Auxiliary supports other capital needs through our fundraising efforts – most recently helping purchase a portable ultrasound machine and a room disinfectant machine. Our retail and fundraising efforts offer significant support to Quinte Health.

I would like to volunteer but don’t want to work with patients, are there other options?
The Auxiliary runs a number of revenue generating operations, including the OPP Shop on Pinnacle Street, the Aroma Café on Sills 2 and the Tuck and Gift Shop on Hastings 3. From pouring coffee for visitors and staff at BGH, to helping a client choose a new outfit or finding some used glassware or dishes at the Opportunity Shop we raise funds from these sales that are used to purchase items to support the needs of patients.

The Women’s Hospital Auxiliary was organized April 28, 1938, at a meeting held in the City Hall Council Chambers by a Private Member’s Bill, passed in the Provincial Legislature. In 1955, the Women’s Hospital Auxiliary was granted representation on the Belleville General Hospital Board of Governors.

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